Business Support Services

Full Circle Business Support Services is the out-sourcing arm of the Full Circle Group and aims to provide clients with practical cost effective solutions which fast-track the achievement of positive business results.

In Full Circle Business Support Services, we have specific expertise in the following areas:

Sales prospecting and telemarketing

We have found that many clients fail to realise their full sales potential because they are simply not "on the radar" of key sales prospects in their field. If people do not know about your business, they are never going to buy from you!

The harsh reality however is that sales prospecting takes time, costs money, ties up resources and requires massive perseverance. Our challenge is therefore to take on this sales prospecting challenge on your behalf. This work typically involves:

  • Identifying prospective customers for your business and establishing who the key decision makers are in each case.
  • Targeting these decision makers to introduce your business as a prospective new supplier.
  • Following up with these decision makers in order to assess their level of interest in doing business with you.
  • Setting up sales meetings for you with people who have expressed a provisional interest in buying your products / services.

We have offered this service for a massive cross section of clients - not only in the local markets but in Republic of Ireland, GB, mainland Europe, USA and many other overseas markets - and have seen dramatic sales increases in many cases as a direct result. Our focus on such projects is to take the "prospecting pain" from you and to fast-track your aspirations to find major new customers.

Back office support

In the current economic climate, few businesses can afford to spend money unnecessarily on indirect costs. In many cases, clients employ staff who are under-utilised but who are still required for the provision of essential services such as reception, secretarial or administrative duties.

Our team of consultants in Full Circle Business Support Services gives clients the option of out-sourcing these duties, providing flexible and cost effective solutions which are delivered by very high calibre trained staff based at our Belfast headquarters.

Out-Sourcing

Through our strategic alliance with Continex in Chennai in India, we are now in a position to assist clients to identify and engage with new suppliers throughout the Indian sub-continent. Whether you are an engineering company that is seeking a new supplier of components or a professional services business that wishes to access exceptionally high calibre expertise in your field, we can facilitate and fast-track your efforts.